Service

Our strengths

Satisfying service

Pre-sales
Professional technical support, competitive pricing, customized services, multilingual communication
In-sales
Production process transparency, quality control, optimal transportation solution, fast customs clearance
After-sales
Maintenance, 1-year warranty, lifetime parts supply

FAQ

Is Highland Heavy a factory?

Yes, our factory has over 20 years of production experience.

Can you provide customized solutions?

Yes, we can produce customized equipment and attachments.

What is the equipment delivery time?

Small batch orders are in stock; large batch orders take 7-10 working days.

What are the payment terms?

30% advance payment, 70% balance payment before shipment.

Do you test the machines before shipment?

Yes, all equipment undergoes 100% testing before delivery; shipment is made only after passing the test.

How do you dilivery?

Based on your country location, we compare sea, road, railway, and air transport to find the optimal shipping solution for you.

Do you develop local distributors?

 We are willing to establish in-depth cooperation with local distributors; if interested, please contact us!

Do you supply wear parts after purchase?

 For all equipment sold, we provide 100% lifetime parts supply.

What certification standards do your equipment meet?

 Our equipment meets CE, ISO, EPA, and other certifications.

Production Experience
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Export Countries
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Warranty Period
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OEM Factory
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